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Frequently Asked Questions

General Question

How do I make a booking?

You can contact our team by phone, WhatsApp, email, or through our Contact Us page. We will help you find suitable flights, hotels, visas, or travel services and guide you through the booking process.

What payment methods do you accept?

We provide payment options based on the booking and service. Our team will confirm the available payment method and total amount before your booking is finalized. We accept payments via:

Bank transfer

JazzCash / EasyPaisa (for Pakistan)

Are there any hidden fees or charges?

We aim to keep our pricing transparent. Any applicable taxes, airline charges, visa fees, service charges, or other costs will be communicated before confirmation.

Can I cancel or modify my reservation?

Cancellation and modification depend on the airline, hotel, visa service, or other provider’s terms and conditions. Contact us as early as possible so we can check the applicable rules and charges.

What travel documents do I need?

Travel document requirements depend on your destination and service. Generally, you may need a valid passport, visa where required, and other supporting documents. Our team can advise you according to your destination.

Can I request special assistance for my trip?

Yes. Please inform us about your requirements when making your booking. We can coordinate eligible assistance with the relevant airline, hotel, or service provider.

What happens if my flight is delayed or cancelled?

If your flight is delayed or cancelled, the airline’s applicable policy will determine the available options. Our team can assist you with rebooking, changes, or other available solutions.

Do you provide visa assistance?

Yes. We provide visa assistance for selected destinations and can guide you regarding documentation, application requirements, and processing procedures.

Main Sodiwal Stop, Near Hussain Memorial Hospital Multan Road, Lahore, Pakistan. WhatsApp: 03085788808 / 03225788808 03095788808 / 03255788808 Phone: 04237530786
Email: sales@gsttours.com

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